PRIVACY POLICY

Harlem Natural Hair Salon

At Harlem Natural Hair Salon, we’re committed to protecting your privacy and being transparent about how we handle your information. This policy explains what we collect, how we use it, and the rights you have, whether you’re browsing our styles online, booking an appointment, or visiting us in person.

Information We Collect

Contact and booking details. When you reach out through our contact form, book an appointment, or sign up for updates, we may collect your name, email address, phone number, and any details you share about the service you’re interested in.

Comments. If you leave a comment on our site, we collect what you enter in the comment form, along with your IP address and browser information, to help us detect spam and keep our comment section genuine. If your email is linked to Gravatar, a scrambled version of it may be checked against Gravatar’s service to display a profile picture with your comment.

Cookies. We use cookies to support core site functions, such as remembering your details if you comment (so you don’t need to re-enter them) or keeping you logged in if you have an account. Cookies used for these purposes typically expire within a day to a year, depending on their function.

Website usage data. We may use basic analytics tools to understand how visitors use our site. This data is generally aggregated and doesn’t identify you personally.

Embedded content. Some pages may include content from other platforms, such as videos or social posts. This behaves as if you visited that platform directly, under its own privacy policy.

How We Use Your Information

We use the information we collect to:

  • Respond to enquiries and manage your appointments
  • Send appointment confirmations or reminders
  • Communicate with you about our services
  • Improve our website, services, and overall client experience
  • Detect and prevent spam or misuse of our website forms

Third-Party Sharing

We do not share mobile information or personally identifiable information with third parties for marketing or any other promotional purposes.

This is a firm commitment: any phone number or personal detail you share with us is used strictly to serve you, such as confirming or reminding you of an appointment, and is never sold, rented, or handed off to outside parties for marketing.

We may share limited information with trusted service providers who help us operate — for example, a booking platform, hosting provider, or spam-filtering service — only to the extent necessary for them to perform their function. We may also disclose information where required by law.

How Long We Keep Your Data

We retain contact and booking details only as long as needed to provide our services or as required for legitimate business, legal, or tax purposes. Comments are generally kept on file so we can recognize returning visitors and approve follow-up comments without delay. You can request deletion of your data at any time (see “Your Rights” below).

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Ask us to correct inaccurate information
  • Request that we delete your personal data, where we’re not required to keep it for legal or administrative reasons

To exercise any of these rights, simply contact us using the details below.

How We Protect Your Data

We take reasonable technical and organizational measures to keep your information secure, including restricting access to personal data to those who need it to serve you. While no online system can guarantee complete security, we work to safeguard your information at every step.

Children’s Privacy

Our services and website are not directed at children, and we do not knowingly collect personal information from anyone under the age of 13.

Changes to This Policy

We may update this policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted here with a revised “last updated” date, so please check back from time to time.

Contact Us

If you have questions about this policy or would like to exercise your data rights, reach out to us directly:

Harlem Natural Hair Salon 

751 St. Nicholas Avenue, New York, NY 10031 

Email: harlemnaturalhair@gmail.com 

Phone: (212) 694-6593

 

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