Appointments are required however we will entertain walkins on a space available basis. Once an appointment is made, we are setting aside precious time for you. We require that you show your commitment to this time by placing a credit card to hold your space. If you cancel less than 24 hours before your appointment time, you will be charged 50% of the required service up to $50. If you do not cancel and do not show, you will be charged 100% of the service. Your time is valuable and we want to get you in and out based on the time that is required to service you. To that end, we will not always be able to entertain changes that are requested while in the chair (ex: requesting color when the appointment was for a trim only). Please schedule all desired services when you schedule your appointment. We invite you to bring personal devices to work and entertain while you are in the chair but respectfully request that you also bring personal listening devices. Please do not have face time conversations, or play games or watch movies with sounds that are audible to those around you. Our waiting space is only for customers. Please do not bring your entourage.